Privacy Policy

Data Controller

JOYLAB SRLS - All rights reserved. Registered Office: P.zzale Carlo Rosselli, 21/23 - 53100 - Siena (SI) - P.Iva: 01456410529 - REA SI - 149245

Holder's email address: info@anticatrattoriabotteganova.it

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Usage Data; Tracking Tools; first name; last name; phone number; email; answers to questions; clicks; keypress events; motion sensor events; mouse movements; location relative to scrolling; touch events; date of birth; city; zip code; gender.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.

Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.

Users in doubt about which Data are mandatory are encouraged to contact the Data Controller.

Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and warrants that he or she has the right to communicate or disseminate it, releasing the Owner from any liability to third parties.

Method and place of processing of collected Data

Mode of treatment

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis for processing

The Owner processes Personal Data related to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Location

The Data are processed at the Holder's operational offices and at any other location where the parties involved in the processing are located. For more information, please contact the Data Controller.

The User's Personal Data may be transferred to a country other than the country where the User is located. To obtain more information about the processing location, the User may refer to the section on Personal Data processing details.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

The User may verify whether any of the transfers just described takes place by reviewing the section of this document on details of the processing of Personal Data or request information from the Controller by contacting it at the contact details given at the beginning.

Retention period

Data are processed and kept for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User's consent, the Controller may retain Personal Data longer until that consent is revoked. In addition, the Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the expiration of this period the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

Purposes of the Processing of Collected Data

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Displaying content from external platforms, Statistics, Tag Management, Advertising, Contacting the User, SPAM protection, Remarketing and behavioral targeting, Platform and hosting services, and Online data collection and survey management.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section "Personal Data Processing Details."

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

  • Contact User

Contact Form (this Application)

The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data Processed: last name; email; first name; phone number.

  • Tag management

This type of services is functional for the centralized management of tags or scripts used on this Application.

The use of such services involves the flow of User Data through them and, where appropriate, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal data processed: Usage Data.

Place of processing: Ireland - Privacy Policy.

  • Management of data collection and online surveys

This type of service allows this Application to manage the creation, implementation, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from responding Users.

The Personal Data collected depend on the information requested and provided by Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to enable the Data Controller to perform subsequent actions with the processed Data - for example, contact management, messaging, statistics, advertising, and payment processing.

Facebook contact acquisition ads (Meta Platforms Ireland Limited)

Facebook Contact Acquisition Ads is an advertising and data collection service provided by Meta Platforms Ireland Limited that enables it to show Users advertisements in the form of forms already pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of ad, Users may be asked to provide additional information.

Submission of the form involves the collection and processing of this Data by the Data Controller pursuant to this privacy policy and only for the specific purpose stated in the form and/or within this privacy policy, if any.

You may exercise your rights, at any time, including the right to withdraw your consent to the processing of your Data, as specified in the section containing information about your rights in this privacy policy.

Personal Data Processed: ZIP code; city; last name; date of birth; email; first name; phone number; gender.

Place of processing: Ireland - Privacy Policy - Opt out.

  • Protection from SPAM

This type of services analyzes the traffic of this Application, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

Google reCAPTCHA (Google Ireland Limited)

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.

The use of the reCAPTCHA system is subject to the privacy policy and to the terms of use Google's.

Personal Data Processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling relative position; answers to questions; Tracking Tools.

Place of processing: Ireland - Privacy Policy.

  • Advertisement

This type of service allows User Data to be used for marketing communication purposes. These communications are displayed on this Application in the form of banners and other forms of advertising, also related to the User's interests.

This does not mean that all Personal Data is used for this purpose. Data and conditions of use are given below.

Some of the services below may use Tracking Tools to identify the User or use the technique of behavioral retargeting, i.e. displaying advertisements tailored to the User's interests and behavior, also detected outside this Application. For more information on this, we suggest you check the privacy policies of the respective services.

Generally, such services provide the ability to disable such tracking. In addition to any opt-out features provided by any of the services listed in this document, the User can read more about how to turn off interest-based advertisements in the appropriate "How to turn off interest-based advertising" section in this document.

Query Click (Query Click Limited)

Query Click is an advertising service provided by Query Click Limited.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: United Kingdom - Privacy Policy.

Google AdSense (Google Ireland Limited)

Google AdSense is an advertising service provided by Google Ireland Limited. This service uses the "DoubleClick" Cookie, which tracks the use of this Application and the behavior of the User in relation to the advertisements, products and services offered.

The User can decide at any time to disable all DoubleClick cookies by going to: Ad Settings.

For an understanding of the use of data from Google, please see Google's Partner Policy.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Google Ads Similar Audience Segments (Google Ireland Limited)

Similar Audience Segments is a behavioral advertising and targeting service provided by Google Ireland Limited that uses Google Ads Remarketing Data to show advertisements to Users with similar behaviors to other Users who are already on the remarketing list due to their previous use of this Application.

Based on this Data, personalized ads will be shown to Users suggested by similar Google Ads Audience Segments.

Users who do not want to be included in similar audience segments can opt out and disable the use of Advertising Tracking Tools by visiting the: Google Ads Settings.

For an understanding of Google's use of Data, please see the standards for Google's partners.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Google Ad Manager (Google Ireland Limited)

Google Ad Manager is an advertising service provided by Google Ireland Limited with which the Owner may conduct advertising campaigns jointly with external advertising networks with which the Owner, unless otherwise specified herein, has no direct relationship.

For an understanding of Google's use of Data, please see the standards for Google's partners.

This service uses the Cookie "DoubleClick", which tracks the use of this Application and the behavior of the User in relation to advertisements, products and services offered.

The User can decide at any time to disable all DoubleClick cookies by going to: Ad Settings.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy.

Facebook's Similar Audience (Meta Platforms Ireland Limited)

Facebook's Similar Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Facebook's Custom Audience service in order to show advertisements to Users with similar behaviors to Users who are already on a Custom Audience list based on their previous use of this Application or their interaction with relevant content through Facebook Applications and Services.

Based on this Data, personalized ads will be shown to Users suggested by Facebook's Similar Audiences.

Users can opt out of Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

  • Remarketing and behavioral targeting

These types of services allow this Application and its partners to communicate, optimize, and serve advertisements based on your past use of this Application.

This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners that handle remarketing and behavioral targeting activities.

Some services offer an email list-based remarketing option.

Generally, such services provide the ability to disable such tracking. In addition to any opt-out features provided by any of the services listed in this document, the User can read more about how to turn off interest-based advertisements in the appropriate "How to turn off interest-based advertising" section in this document.

Remarketing with Google Analytics (Google Ireland Limited).

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that links the tracking activity performed by Google Analytics and its Tracking Tools with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Remarketing Google Ads (Google Ireland Limited)

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google Ireland Limited that links this Application's activity with the Google Ads advertising network and the DoubleClick Cookie.

For an understanding of Google's use of Data, please see the standards for Google's partners.

Users can opt out of Google's Tracking Tools for ad personalization by visiting the Ad settings Google's.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Facebook Remarketing (Meta Platforms Ireland Limited)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that links this Application's activity with the Facebook advertising network.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Facebook Custom Audiences (Meta Platforms Ireland Limited)

Facebook Personalized Audiences is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that links this Application's activity with Facebook's advertising network.

Users can opt out of Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

Personal Data Processed: email; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

  • Platform and hosting services

These services are intended to host and operate key components of this Application, making it possible to deliver this Application from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, user registration management, comment and database management, e-commerce, payment processing etc. The use of such tools involves the collection and processing of Personal Data.

Some of these services operate through servers located geographically in different locations, making it difficult to determine the exact location where Personal Data is stored.

WordPress.com (Automattic Inc.)

WordPress.com is a platform provided by Automattic Inc. that enables the Owner to develop, operate and host this Application.

Personal Data Processed: email; name.

Place of processing: United States - Privacy Policy.

  • Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy - Opt Out.

Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms Ireland Limited)

Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms Ireland Limited that links data from the Meta ad network with actions taken within this Application. The Facebook pixel monitors conversions that can be attributed to Facebook Ads, Instagram, and Audience Network ads.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy.

  • Viewing content from external platforms

This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.

This type of service may still collect data on web traffic related to pages where the service is installed, even when users are not using it.

Google Fonts (Google Ireland Limited)

Google Fonts is a font style display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy.

Google Maps Widget (Google Ireland Limited)

Google Maps is a map display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data Processed: Usage Data; Tracking Tools.

Place of processing: Ireland - Privacy Policy.

Information on how to turn off interest-based advertisements

In addition to any opt-out features provided by any of the services listed in this document, Users may take advantage of the information on YourOnlineChoices (EU), The Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided herein. AppChoices which helps Users control behavioral advertising on mobile applications.

Users can also disable certain advertising features through their respective device settings, such as device advertising settings for cell phones or ad settings in general.

Further information on the processing of Personal Data

  • Push notifications for direct marketing

This Application may send push notifications to the User for direct marketing purposes (in order to offer services and products provided by third parties or unrelated to the service or product provided by this Application).

In most cases, Users can opt out of receiving push notifications by consulting their device settings, such as the notification settings for cell phones, and then changing those settings for this Application, or for all Applications on that device.

Users should be aware that disabling push notifications may adversely affect the use of this Application.

In addition to the applicable device settings, the User may also make use of the rights described in the relevant section of this privacy policy.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, the User has the right to:

  • Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his/her Personal Data.
  • Object to the processing of their Data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are provided in the section below.
  • Access to your Data. You have the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request correction. Users may verify the accuracy of their Data and request that it be updated or corrected.
  • Obtain restriction of processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
  • Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • Receive their Data or have their Data transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or contractual measures related thereto.
  • propose complaint. The User may bring a complaint to the relevant data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are advised that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes Data with direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise the User's rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Holder as soon as possible, in any case within one month.

More information about the treatment

Litigation defense

The User's Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Application or related Services by the User.

The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures

Upon the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This Application does not support "Do Not Track" requests.

To find out whether any third-party services used support them, the User is encouraged to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Owner will re-collect the User's consent, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through this Application (including by third party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User's operating system and computer environment.

User

The individual using this Application who, except where otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set forth in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Users' Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.

Tracking Tool

Tracking Tool means any technology - e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that allows tracking Users, for example, by collecting or storing information on the User's device.

Legal references

This privacy policy is prepared based on multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy covers this Application only.